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SHIPPING YOUR ONLINE ORDER

We use Canada Post for all shipping.

Standard Delivery

We offer standard shipping for a flat rate of $9.99. Orders are shipped and delivered Monday through Friday. Most orders are shipped within 48 hours of receipt if ordered by 12:00 noon (EST). You can expect your order to be delivered between 2 to 5 business days.

Tracking Your Package

Further information will be sent to you by email once your order has been shipped. The email will include the tracking number for your package. Your order can be traced with the tracking number through CanadaPost.ca

International Shipping

If you would like to have your purchase shipped to an international destination or the USA, please call 1- 866-791-2331 or e-mail us at info@cebelia.ca. Additional delivery charges may apply. Delivery transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient if applicable.

 

RETURNS & REFUNDS


Returns

For hygienic reasons, we do not accept returns on products that have been unsealed, opened and/or used. Returns are accepted on unopened, unused products in their original condition and packaging within 10 days of purchase. If you are not satisfied with your online purchase, please email us at info@cebelia.ca to let us know.
 

Exchange & Refunds

All purchases, except for those mentioned above, can be exchanged within 10 days, if accompanied with original receipt.  We will replace any item damaged during shipping or refund your original purchase price once the damaged item is returned to us.

Please contact us via email at info@cebelia.ca before returning anything so we may inform you where and how to make your return.

Shipping and Handling fees are not refundable.

 

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